Ensuring you have easy access to LEAP support is very important to us. That's why we are thrilled to introduce a new enhancement to our Help Centre, AskLEAP.
What is AskLEAP?
AskLEAP is an AI-powered tool designed to help you quickly find answers to your LEAP-related questions. It searches Help Centre articles, instructions, and the Knowledge Base to provide instant, verified responses, giving you the information you need, when you need it.
You can also chat directly with one of our New Zealand-based Client Support Consultants.
How to use AskLEAP
- Navigate to the LEAP Help Centre.
- ‘Sign In’ with your LEAP credentials at the top of the Help Centre homepage.
- Type in a question, view frequently asked questions, or connect directly to a Chat Agent.
Please note that you can still also log a support request via email at support@leaplegalsoftware.co.nz.
Tips for using AskLEAP
- Chat like you would with an agent.
- Provide all relevant details about your question to help AskLEAP understand your query better.
- Make your questions as clear and precise as possible.
- Ask follow-up questions if you need more information or clarification.
