Court of Appeal overturns long-standing test for consent to alterations on cross-lease titles
Overview
Cross-leases remain a common form of residential title in New Zealand, covering an estimated 216,000 properties, of which around 100,000 are in Auckland. The typical alterations covenant requiring the consent of the cross-lessor to structural external alterations, and the condition that consent is not to be unreasonably withheld, has resulted in decades of disputes between neighbours, which were almost always resolved by reference to the test in Smallfield v Brown (1991) 2 NZ ConvC 191,110, which set a high bar for the party seeking to make alteration. Fisher J held that consent would be unreasonably withheld:
… only where the benefit to the party seeking change will be substantial and the proposed alteration would produce only trifling detriment to the neighbour.
In practice, this meant that anything beyond a trifling detriment was sufficient to justify refusal, regardless of how significant the benefit to the party seeking change. The decision in Liow v Martelli [2026] NZCA 101 has now displaced that test.
Background
The appellants sought the consent of their rear neighbours to a single-storey extension to their dwelling, an in-ground pool, and connecting decking. The neighbours refused consent. The matter went to arbitration under the cross-lease.
The arbitrator considered himself bound by the test in Smallfield. Applying the substantial benefit / trifling detriment formulation, he found in favour of the objecting neighbours, noting that had the test placed the fulcrum in the middle of the competing interests, he would have decided the other way.
On appeal, the High Court held that Smallfield imposed an unjustified gloss on the contractual requirement of reasonableness and remitted the matter to the arbitrator. The objecting neighbours then appealed to the Court of Appeal.
The Court of Appeal decision
Delivering the judgment of the Court, Thomas J stated that the Court doubted that Fisher J had ever intended his words to be adopted as a definitive test of reasonableness. The “substantial benefit” and “only trifling detriment” language did not appear in the alterations covenant itself, and elevating it to a rule of law produced an inappropriate rigidity.
In its place, the Court of Appeal held that whether consent has been unreasonably withheld is a fact-specific assessment, judged by reference to what a reasonable cross-lessor would do, having regard to a broad range of considerations. Those considerations include, but are not limited to:
- the nature, scale, and visual impact of the proposed alteration on the objecting neighbour;
- the benefit to the party seeking consent, without it needing to be characterised as substantial;
- what is normal or to be expected for the locality, including comparable alterations in the immediate area;
- the parties’ prior dealings, including any earlier alterations made without objection. The Court endorsed a “live and let live” approach between reasonable neighbours; and
- the terms of the particular cross-lease, which remain the starting point in every case.
Importantly, the Court rejected the proposition that the assessment must be weighted in favour of the objecting neighbour. The fulcrum is balanced. A cross-lessor who refuses on grounds that are exaggerated, idiosyncratic, or unrelated to the matters protected by the covenant risks being found to have withheld consent unreasonably and having costs awarded against them.
Practical implications
Practitioners advising vendors, purchasers, and existing cross-lease owners on proposed renovations, including extensions, pools, decks, or remediation works, will need to reassess their advice and guidance, both as to the prospects of obtaining consent, and as to the likely outcome if a refusal is referred to arbitration.
Acting for the cross-lessee seeking consent
Detailed plans, elevations, and visualisations should accompany any request for consent. Practitioners should anticipate the concerns a reasonable neighbour might raise, such as light, outlook, privacy, location, and noise during construction, and address them in the request. Demonstrating that the proposal is consistent with typical practices in the locality will carry weight under the new approach.
Acting for the cross-lessor considering a refusal
An objection based solely on aesthetic preference is unlikely to be considered reasonable. Reasons for refusal should be tied to identifiable detriment and be proportionate. Where the cross-lease provides for an arbitration pathway, the client should be advised that the arbitrator will now apply a balanced reasonableness inquiry rather than the previous trifling-detriment threshold.
Pre-purchase due diligence
The alterations covenant for a cross-lease title should be reviewed. Purchasers planning future works should be made aware that while consent is readily obtainable for reasonable alterations, it is not automatic.
Prior refusals, existing disputes, and pending arbitrations
Matters currently before arbitrators, or refusals issued in reliance on Smallfield, may need to be revisited. Where consent was withheld on a trifling-detriment basis and proceedings have not concluded, parties should consider whether the refusal can be sustained under the new test.
By Lawyers publication updates
Commentary on cross-lease consent to alterations in the By Lawyers Sale of Real Property and Purchase of Real Property guides has been reviewed and updated to reflect the decision in Liow v Martelli. Two new precedent letters have also been added:
- Letter to other side’s solicitor requesting consent of cross-lessor to alterations
- Letter to other side’s solicitor advising cross-lessor refuses consent to alterations
New AI prompts added to the Criminal guide
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Latest prompts
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Prompt for letter instructing psychiatrist or psychologist
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Prompt for submissions in support of a bail application in the District Court and Prompt for submissions on sentencing in the District Court
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Other AI prompts available in By Lawyers
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AI use policy updated
The AI use policy within the By Lawyers Practice Management Guide has been updated to help firms strengthen compliance frameworks.
This AI use policy reflects the rapidly evolving professional environment in which courts, regulators, and professional bodies are clarifying the requirements for use of AI in law firms to be done responsibly and for outputs to be verified.
AI use in law firms
Across New Zealand a growing number of practice notes, and guidance materials have reinforced courts’ consistent expectations that:
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The Pinsent Masons case
This reflects recent international developments, including the widely reported matter of Anthony Malcolm Cork & Anor v Mark Smith [2026] EWHC 1199 (Ch), involving the UK law firm Pinsent Masons.
In that case, AI-generated material was relied upon without adequate verification, with erroneous material repeatedly submitted to the court. The detailed forensic examination that Judge Mullen conducted provides both an exemplar of the risks of using AI in legal practice and the way to avoid them: namely to verify AI output against authentic sources, every time.
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Publication updates
The updated policy is now available in the Staff Handbook in By Lawyers Practice Management guide to help firms align with current court expectations and emerging regulatory thinking, while also drawing on real-world lessons for the profession globally.
Having an AI use policy is a must for any firm, to make its AI use safer, more disciplined, and ultimately more defensible.