Debbie Chapman (Customer) asked a question.
I agree. It is absolutely ridiculous. Even on a daily basis if entering transactions from the previous day the statement date in Leap does not match the bank statement date as Leap is running off entry date. I understand for security reasons date of entry etc is recorded in the system. For reconciliation purposes however it does not matter when I enter the transactions, it should only matter when the transaction occurred. This issue has been raised previously with no response from Leap.
Cannot agree more on this, the transaction dates make more sense as we do not have to do the additions, also relieve from posting the transactions for previous days.
I agree 100%. This should be top priority along with reconciling the IBD account properly.
100% agree. Should be transaction date not entry date. So much extra work just to delete afterwards, not to mention the stress of month end.
Totally agree. System/entry date can remain in the background but transactions should be based on TRANSACTION date, not entry date for accounting purposes.
Leap reconcilliation has to be the most cumbersome programme to use. Their support in this area is terrible, one thing ActionStep did very very well is reconcilliation.
Having just completed my first month end independent of our previous system I am really struggling that the end of month balance for trust is effectively 27/02/25 (for February 2025) because that was the last date where transactions for February were entered in February (28/02/25 was entered on 3 March). So yes the bank reconciliation balances and shows the additions from 28 Feb but the actual trial balance and other reporting is all showing the trust account balance on the 27th - it seems completely illogical and hard to explain to directors. I have checked January which was done with a Jayva trainer and the same again for January so I dont think I have missed a crucial step and it just seems ridiculous that is an ongoing issue. As above for balancing to bank and for auditing purposes it should be transaction date.
Totally agree with all the above. Leap need to sort this out. For true accounting the reconciliation should be based on the transaction date not the entry date. We have so many transactions that come through on a Friday night or the weekend and as we only work a 4 day week these are not processed until a Tuesday so there are always additions to be entered.
We have a workaround... we just put one TOTAL amount in the bank rec as an addition. We extract the "Trust Account Receipts Cash Book" report. Export to excel, highlight and total the relevant entries. This will give a total of receipts from the last day of the previous month. That way we don't have to input every receipt individually as an "Addition". We keep the spreadsheet of receipts with our month end bundle. Happy to chat further if anyone would like clarity on this.