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CommunityIn each Matter I set up, I include a Folder called "CORRESPONDENCE". This is where I keep my email correspondence, which makes it much easier to search through correspondence and use for various Court documents, such as "
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In each Matter I set up, I include a Folder called "CORRESPONDENCE". This is where I keep my email correspondence, which makes it much easier to search through correspondence and use for various Court documents, such as "

Bradley Watson (Customer) asked a question.

30 March 2026 at 3:58 PM
In each Matter I set up, I include a Folder called "CORRESPONDENCE". This is where I keep my email correspondence, which makes it much easier to search through correspondence and use for various Court documents, such as "

When I first started with Leap, all email correspondence relying upon auto-routing, successfully kept all email correspondence in me "COMMUNICATIONS" Folder. Now, auto-routing either posts replies to totally unrelated Folders in my Matter, or to the top of the "CORRESPONDENCE" in my Matter. This often results in me wasting time by having to look through all the Folders to find the reply email, and then move it to the "CORRESPONDENCE" Folder. Why can't Leap enable auto-routing to have replies from emails sent from the Correspondence Folder, posted back to the same Folder?

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In each Matter I set up, I include a Folder called "CORRESPONDENCE". This is where I keep my email correspondence, which makes it much easier to search through correspondence and use for various Court documents, such as "